Contact Us
Have questions? We're here to help. Reach out to us through any of the channels below.
Get in Touch
Our team is available to assist you with any questions or concerns.
Email Us
parentscare.xyz@gmail.com,
support@parentscare.xyz
Response time: within 24 hours
Message us on Whatsapp
+880 1883-399933
Response time: within 24 hours
Visit Us
House 688, Road 6, Avenue 9,
Mirpur DOHS, Mirpur, Dhaka-1216
Emergency Contact
For urgent matters outside of business hours, please use our emergency hotline.
Emergency Hotline
+880 1883-399933
Available 24/7 for urgent care needs
Send us a Message
Fill out the form below and we'll get back to you as soon as possible.
Frequently Asked Questions
How do I book a caregiver?
You can book a caregiver by creating an account, browsing available caregivers, and selecting the one that best fits your needs. Then, you can request a booking through our platform.
What safety measures do you have in place?
We conduct thorough background checks on all caregivers, verify their credentials, and require references. We also have a rating system and encourage parents to leave reviews after each session.
How are your caregivers vetted?
Our caregivers go through a rigorous vetting process that includes background checks, interviews, reference checks, and skills assessments. We only approve caregivers who meet our high standards.
What if I need to cancel a booking?
You can cancel a booking up to 24 hours before the scheduled time without any penalty. For cancellations within 24 hours, a small fee may apply. Please refer to our cancellation policy for more details.